Shipping policy

Shipping Policy

At Roselvion, we are committed to providing a reliable and convenient shipping experience for every customer. This Shipping Policy explains how orders are processed, shipped, and delivered after purchase.

Order Processing Time

Orders are processed after payment confirmation.

Processing Time:
1–3 business days

During the processing period, we carefully prepare your order and complete the necessary fulfillment procedures before shipment.

Please note that orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

After your order has been shipped, the estimated delivery time is:

Estimated Delivery Time:
7–15 business days

Delivery times may vary depending on the destination, shipping carrier, customs procedures, and other factors outside of our control.

Shipping Cost

Shipping fees are calculated based on the order details and delivery destination.

Standard shipping:

Shipping Fee: $12.99

Customers can enjoy free shipping when their order total reaches:

Free Shipping Threshold: Orders over $39.99

Order Tracking

Once your order has been shipped, tracking information will be provided when available.

Customers can use the tracking details to check the latest shipping updates through the relevant carrier services.

Please allow some time for tracking information to become available after shipment.

Shipping Address

Customers are responsible for providing accurate and complete shipping information when placing an order.

Please carefully check your delivery details before completing your purchase to avoid delays caused by incorrect or incomplete information.

Delivery Delays

While we work to ensure timely delivery, shipping times may occasionally be affected by factors including:

  • Weather conditions
  • Customs processing
  • Carrier delays
  • Transportation interruptions
  • Other circumstances beyond our reasonable control

We appreciate your understanding if unexpected delays occur.

Contact Information

If you have any questions regarding shipping or your order, please contact our customer support team:

BRAND: Roselvion

CUSTOMER SUPPORT EMAIL: [email protected]

WEBSITE: https://roselvion.com/

Roselvion is dedicated to providing carefully selected beauty essentials and a smooth shopping experience from order placement to delivery.