Terms of service

Terms of Service

Overview

Welcome to Roselvion.

These Terms of Service describe the terms and conditions that apply to your access and use of the Roselvion website, including browsing products, placing orders, and using related services.

Roselvion is committed to providing carefully selected beauty essentials and creating a reliable, transparent, and convenient shopping experience for our customers.

Roselvion is operated by CIARYNTHE LTD through our official website roselvion.com.


Business Information

Roselvion is operated by CIARYNTHE LTD, providing beauty essentials and related products through our official online store.

BRAND: Roselvion

LEGAL COMPANY NAME: CIARYNTHE LTD

OWNER / REPRESENTATIVE: He Fei

CUSTOMER SUPPORT EMAIL: [email protected]

SUPPORT HOURS:
Monday–Friday, 9:00 AM–6:00 PM
(UTC+8)

Customer Support Phone:
+44 7308508057

WEBSITE:
https://roselvion.com/

BUSINESS ADDRESS:
Unity Building, 20 Chapel Street, Liverpool, England, L3 9AG


Acceptance of Terms

By accessing or using the Roselvion website, you acknowledge that you have read, understood, and agreed to these Terms of Service.

If you do not agree with these terms, please do not continue to use our website or services.


General Conditions

Roselvion reserves the right to update, modify, or improve our website, products, and services when necessary.

Customers agree to use our website responsibly and provide accurate information when placing orders or contacting our support team.

We may restrict access or refuse service when necessary to protect the security and proper operation of our website.


Online Store Terms

By using our online store, you agree to provide accurate and complete information during the ordering process.

You are responsible for reviewing product information, order details, and payment information before completing your purchase.

Roselvion reserves the right to review, refuse, or cancel orders when necessary, including situations involving incorrect information, payment issues, or product availability.


Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate and helpful.

However, slight differences may occur due to product variations, lighting conditions, or differences in device displays.

Product availability and information may be updated from time to time.


Pricing and Payments

All prices displayed on the Roselvion website are subject to change when necessary.

Orders are processed after successful payment confirmation.

Customers are responsible for providing accurate billing and payment information during checkout.


Shipping and Delivery

Shipping and delivery information is provided according to our Shipping Policy.

Delivery times may vary depending on destination, logistics providers, customs procedures, and other external factors.

Customers should ensure that all shipping information provided during checkout is complete and accurate.


Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customers should review the return requirements, procedures, and applicable conditions before submitting a return request.


Third-Party Links

Our website may contain links or references to third-party services.

These external websites operate independently, and Roselvion is not responsible for their content, services, or policies.

Customers should review the relevant terms and policies of third-party websites before using their services.


Intellectual Property

All content available on the Roselvion website, including text, images, logos, graphics, and design elements, is owned by Roselvion or used with appropriate authorization.

Unauthorized copying, reproduction, modification, or distribution of website content is not permitted.


Changes to These Terms

Roselvion may update or modify these Terms of Service from time to time to reflect changes in our services, business operations, or customer experience improvements.

Any updated version will be published on this page.


Governing Law

These Terms of Service are intended to be interpreted and applied in accordance with applicable legal principles and responsible business practices.

Roselvion is committed to operating our website and services in compliance with applicable laws, regulations, and customer protection standards.

If you have any questions or concerns regarding these Terms of Service, please contact our customer support team for assistance.


Contact Information

For any questions regarding these Terms of Service, please contact us:

BRAND: Roselvion

CUSTOMER SUPPORT EMAIL: [email protected]

WEBSITE: https://roselvion.com/


Roselvion is committed to providing a transparent, reliable, and enjoyable online shopping experience while continuously improving our products and services.